Terms and Conditions of Highground.asia

Welcome to the Terms and Conditions of Highground.asia. This document outlines the rights and responsibilities governing the use of our SEO services.


Overview of the document

This document outlines the terms and conditions governing the use of services provided by Highground.asia (“we,” “our,” or “us”). By engaging with our services, you (“the Client”) agree to comply with these terms and conditions.

Purpose of the terms and conditions

The purpose of these terms and conditions is to establish a legally binding agreement between Highground.asia and the Client, defining the rights and responsibilities of both parties to ensure a clear understanding and smooth collaboration.

Acceptance of Terms

By using our services or engaging with Highground.asia, the Client signifies their acceptance of these terms and conditions. If the Client does not agree with any part of these terms, they should refrain from using our services.

Services Provided

Highground.asia offers a comprehensive range of SEO services, including but not limited to:

On-page optimization

Enhancing website elements such as meta tags, headers, content, and images to improve search engine visibility and user experience.

Off-page optimization

Building high-quality backlinks from reputable sources to enhance the website’s authority, credibility, and search engine rankings.

Technical SEO

Conducting technical audits to identify and resolve website issues affecting performance, user experience, and search engine rankings, such as site speed, mobile-friendliness, and index ability.

Content creation and marketing

Developing engaging, SEO-friendly content that resonates with the target audience and ranks well on search engines.

Reporting and analysis

Analyzing website performance, tracking key metrics, and providing regular reports to measure the effectiveness of SEO strategies and inform data-driven decisions.


Payment Terms

The Client is required to adhere to the payment terms specified in their agreement with Highground.asia. Payments must be made promptly, as outlined in the invoice. Late payments may result in the suspension or termination of services.

Client Obligations

The Client must provide accurate information and necessary access to their website, analytics, and related resources to facilitate the provision of our services. The Client is also expected to review and approve deliverables promptly and cooperate with Highground.asia promptly.

Agency Obligations

Highground.asia commits to delivering high-quality SEO services as outlined in the agreed scope of work. We will maintain clear and regular communication with clients, providing updates on project progress and addressing any concerns promptly. 

Our team will use industry best practices and stay updated with the latest SEO trends and algorithm changes to ensure effective and compliant strategies. In addition, we will provide regular performance reports to keep clients informed of the results and impact of our SEO efforts.

Performance and Ranking Guarantees

While Highground.asia strives to achieve the best possible results, we cannot guarantee specific search engine rankings or website performance due to the dynamic nature of SEO and the constant changes in search engine algorithms and ranking factors.

Termination of Agreement

Either party may terminate the agreement with written notice if the other party breaches any material term and fails to remedy the breach within a specified period. Termination may also occur by mutual agreement. 

In addition, either party may terminate the agreement for convenience with a 30-day written notice. Upon termination, clients are responsible for paying for all services rendered up to the termination date.

Legal and Regulatory Compliance

Highground.asia complies with all applicable Malaysian laws and regulations related to the provision of our services, including the Personal Data Protection Act 2010 (PDPA) and the Communications and Multimedia Act 1998. Clients are responsible for ensuring their website and content comply with relevant Malaysian legal requirements.

Limitation of Liability

Highground.asia shall not be liable for any indirect, incidental, or consequential damages relating to the use of our services. Our liability is limited to the amount paid by the client for the specific service in question. In compliance with Malaysian law, this limitation does not exclude or limit liability for gross negligence, fraud, or any other liability that cannot be excluded under Malaysian law.

Amendments to Terms

Highground.asia reserves the right to update these terms and conditions from time to time. Any changes will be posted on our website, and the Client will be notified of significant updates.

Acceptance of Amendments

By continuing to use our services after any amendments to the terms and conditions, the Client signifies their acceptance of the revised terms.

Contact Information

If the Client has questions or concerns regarding these terms and conditions, they should contact Highground.asia at:

Email: admin@highground.asia

Phone: +6014 930 8583

Address: High Ground Sdn Bhd Level 23, Nu Tower 2, Jalan Tun Sambathan, KL, Malaysia

By engaging with Highground.asia, the Client acknowledges that they have read, understood, and agreed to these terms and conditions.